Amazon Lex

Amazon Lex is an AWS-powered conversational AI service enabling developers to build, deploy, and scale chatbots and voice assistants with natural language understanding (NLU) and automatic speech recognition (ASR). Leveraging Amazon Alexa’s technology, it lets users design bots for customer support, bookings, FAQs, and more without deep ML expertise. It integrates seamlessly with AWS services like Lambda, S3, and DynamoDB for custom logic and data storage. Scalable and multi-language supported, Lex offers real-time analytics to enhance bot performance over time, ideal for businesses aiming to boost user engagement via automated human-like interactions.