Capacity

Capacity is an AI-driven knowledge management and workflow automation platform designed to boost team productivity and cut repetitive tasks. It centralizes internal knowledge, letting employees access answers quickly via chat or search. The tool automates workflows like ticket routing and data entry, integrating with Slack, Microsoft Teams, and Zapier. Its AI chatbot offers instant self-service support, reducing IT and support team workloads. Ideal for small to enterprise businesses, it enhances collaboration by ensuring consistent info sharing and efficient task execution, helping teams focus on high-impact work.