Dittofeed

Self-Hosted

Open-source customer engagement automation platform (alternative to Customer.io/Klaviyo)

Overview

Dittofeed is an open-source customer engagement automation tool for building personalized email/SMS workflows (e.g., onboarding sequences, retention campaigns). It supports self-hosting via Docker, integrates with PostgreSQL/MongoDB and REST APIs, and features a drag-and-drop workflow builder. With full data control, it complies with GDPR/CCPA, making it ideal for teams prioritizing privacy. Deploy on cloud servers (AWS/GCP) or on-prem to avoid SaaS lock-in.

Self-Hosting Resources

Find Official Image on Docker Hub View Source & Docs

Below is a reference structure for docker-compose.yml. ⚠️ Do NOT run blindly. Replace placeholders with official values.

docker-compose.template.yml TEMPLATE


version: '3'
services:
  dittofeed:
    image: <OFFICIAL_IMAGE_NAME>:latest
    container_name: dittofeed
    ports:
      - "8080:<APP_INTERNAL_PORT>"
    volumes:
      - ./data:/app/data
    restart: unless-stopped

Key Features

Drag-and-drop workflow builder for email/SMS sequences
Self-hosted via Docker (simplified deployment)
Full data control & compliance with privacy regulations

Frequently Asked Questions

? Is Dittofeed hard to install?

No—Dittofeed uses Docker Compose for easy deployment. You just need Docker installed on your server, then pull the image and run the compose file. Detailed docs guide you through configuring databases, email/SMS providers, and other settings.

? Is it a good alternative to Customer.io?

Yes—Dittofeed offers core features like workflow building, segmentation, and multi-channel messaging similar to Customer.io, but with self-hosting benefits (full data control) and no recurring costs. It’s ideal for teams avoiding SaaS lock-in.

? Is Dittofeed completely free?

Yes—Dittofeed is open-source (MIT license) so you can use/modify it for free. However, you’ll pay for your server, email/SMS services (SendGrid/Twilio), and infrastructure costs associated with deployment.

Top Alternatives

Customer.io Search Google

Klaviyo Search Google

Mailchimp Automation Search Google

Tool Info

Pricing Open Source

Category Automation

Platform Self-Hosted

Pros

⊕ Privacy-focused (no third-party data sharing)
⊕ No recurring subscription fees
⊕ Customizable to fit specific business needs

Cons

⊖ Requires basic Docker/server setup knowledge
⊖ Fewer pre-built templates than proprietary tools
⊖ Smaller community support compared to Klaviyo/Customer.io