EspoCRM

Self-Hosted

Open-source CRM for business management and customer relations

Overview

EspoCRM is an open-source, self-hosted customer relationship management tool tailored for small to medium businesses. It includes modules for sales (lead tracking, deal management), marketing (campaigns, email marketing), and support (ticketing, knowledge bases). Users can customize fields, layouts, and workflows to align with unique processes, plus integrate with email, calendars, and third-party apps via API. Deployment options include Docker (simplified setup) or traditional LAMP stacks, ensuring flexibility. With role-based access control and data privacy features, it secures customer data while streamlining team operations.

Self-Hosting Resources

Find Official Image on Docker Hub View Source & Docs

Below is a reference structure for docker-compose.yml. ⚠️ Do NOT run blindly. Replace placeholders with official values.

docker-compose.template.yml TEMPLATE


version: '3'
services:
  espo_crm:
    image: <OFFICIAL_IMAGE_NAME>:latest
    container_name: espo-crm
    ports:
      - "8080:<APP_INTERNAL_PORT>"
    volumes:
      - ./data:/app/data
    restart: unless-stopped

Key Features

Customizable workflows and CRM modules
Sales, marketing, and support integration
Role-based access control and data security
Email/calendar sync and API integrations
Docker and LAMP stack deployment options

Frequently Asked Questions

? Is EspoCRM hard to install?

EspoCRM is accessible to users with basic server skills. It offers Docker for simplified setup (one command to run) or traditional LAMP stack installation (Apache/Nginx, MySQL, PHP). Official documentation provides step-by-step guides for both methods.

? Is it a good alternative to Salesforce?

Yes, for small/medium businesses seeking cost-effective, self-hosted CRM. It includes core Salesforce-like features (sales tracking, workflows) but lacks enterprise-scale AI or extensive third-party ecosystems. Ideal for teams prioritizing data control over advanced enterprise tools.

? Is it completely free?

The core community edition is open-source and free to self-host. Paid options include premium support, enterprise editions (advanced reporting, SLA management), and cloud hosting plans, but no mandatory fees for basic CRM use.

Top Alternatives

Salesforce Search Google

HubSpot CRM Search Google

Zoho CRM Search Google

Tool Info

Pricing Open Source

Category Customer Relationship Management (CRM)

Platform Self-Hosted

Pros

⊕ Full data control via self-hosting
⊕ Highly customizable to business needs
⊕ No mandatory subscription fees for core features
⊕ Comprehensive CRM functionality for SMBs

Cons

⊖ Requires basic server knowledge for self-hosting setup
⊖ Advanced features may have a learning curve
⊖ Enterprise-level support requires paid plans